You can track your order using the tracking number provided in your confirmation email. Visit our 'Track Your Order' page and enter the tracking number to get real-time updates on your shipment. If you face any issues, please contact our customer support for assistance.

We accept various payment methods including credit/debit cards, net banking, UPI, and popular digital wallets like Paytm and Google Pay. Additionally, we also accept payments through major banks and financial institutions in India.

We specialize in orchid delivery in India with express shipping via Blue Dart and other trusted courier partners. Orders are prepared with care, including media drying and pest-free treatments, then dispatched within 2-3 working days for fast 2-4 day delivery. You will receive a tracking number once your order is shipped.

We offer a 24-hour intimation policy for all our orchids. If you are not satisfied with your purchase, you can return the orchids in their original condition for a full refund or replacement. Please contact our customer service within 24 hours of receiving your order to initiate the return process.

Paphiopedilum orchids thrive in well-draining media and indirect sunlight. Water them once a week and ensure the media remains moist but not waterlogged. Fertilize monthly with a balanced orchid fertilizer. Additionally, maintain a humidity level of 50-70% and provide good air circulation to prevent fungal infections.